Frequently Asked Questions

What is live edge?

The word live edge refers to a cut of wood that has the natural edge of the tree, which is the outer part of the tree. Live edge slabs have curvy edges as opposed to straight edge lumber. Straight edge tables are made out of dimensional lumber.

What is the lead time?

Each project is unique and the time it requires to build will vary based on the detail and complexity of the project. As of July 2024, we have a turn around time of about 2 months.

What kind of furniture do you make?

We make both furniture and cabinets. Furniture pieces include dining table, benches, chairs, credenzas, media consoles, console tables, side tables,beds, headboards, desks and so forth. We also offer other woodworking services such as building kitchen cabinets, vanities, built-in entertainment centers and so on. If you are looking for custom woodworking, we probably make it if it’s made of wood.

Do you have a showroom?

We do not have a showroom as everything we build is custom ordered. However, you may visit our workshop to see works in progress. You can also see our work at Kahala Hotel (Hotel reception and wall panels, Plumeria restaurant buffet tables, Veranda coffee tables), cakeM and IASS airport lounge.

Do you ship to neighbor islands?

We can ship our furniture to neighbor islands. Packaging and crating can be a costly process and a dining table we recently crated cost around $1,500 for material and labour.. We can either air freight or ship the crate. For neighbor islands, we ship COD so the ocean freight is paid by the customer on the receiving end.

Do you ship to mainland US or other countries?

We currently do not ship to mainland US or other countries. It is our wish to provide the best service for our customers. We feel that it is in the interest of our customers to buy furniture locally for best product and service.

What type of woods do you use?

We generally use hardwoods from Hawaii and mainland US. A lot of our furniture pieces are made of local Hawaiian monkeypod or koa wood. Some of the mainland US woods are walnut, maple, ash, cherry, oak and sapele. All of the woods we use are sustainably harvested. We do have access to exotic and figured woods and we can incorporate them into your piece of furniture. We have dedicated a page showing you all the types of wood we use.

What is the ordering process?

The best way to start the custom order process is to contact us directly by e-mail or telephone with details of your furniture order. We will help you through the design process.

Below is our typical ordering process. We will initially review your project idea, input our expertise and make our proposal to you with the estimated costs

Consultation

Please email or call us for an initial consultation. We’ll ask for a rough description of what you would like, including furniture style, size, and preferred wood type. If you have any inspiration photos, those would help us provide a design direction. Please note that an order is placed into our calendar in the order a deposit is received and contract mutually signed. We will give you a rough estimate what a typical project similar to yours cost in the past.

Drawing

Once we get a general idea of what you’re looking for, we’ll offer some suggestions and price estimates. If you are a designer, we ask that you provide a drawing.

Contract

Once we’ve established the details and you are happy to go ahead, we will send you a contract that details what is being fabricated. We can send the proposal via email or regular mail. Upon reviewing the contract, please feel free to ask any questions or request any changes. If you are happy with our proposal, you are invited to sign the contract. A fabrication deposit will be required at this point.

*Please note that we queue orders into our production schedule in the order the deposit is received and contract mutually signed.

Construction

Construction begins, and your desired custom furniture or fixture will be completed!
*Wait times varies. Please refer to your contract regarding expected completion time.

Delivery

What finish do you put on your wood to protect it?

Our default finish is a conversion varnish called Krystal by ML Campbell, which is often referred to as lacquer. It is very much water resistant and spills will generally not result in ring marks. We still recommend wiping off spills in a few minutes to avoid disappointments.

We do offer less durable but “easier to refinish at home” finishes at home. These include oil finish, urethane based finish, a wax and oil combination finish, and so on. Some of the products we have used are: Osmo, Rubiomonocoat, Watco Danish Oil, Tung Oil, Minwax polyurethane and so on.